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Transfers in Munich

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    travellers have enjoyed tours here
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Covid-19 Measures

Please check local restrictions before traveling. All of our services comply with recommendations to avoid the spread of Covid-19.

FAQs

  • P - How far ahead of time should I book my transfer?

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    It is possible to book a private transfer service in Munich with a minimum of 18 hours in advance
  • P - How long does the journey from the hotel to the airport take?

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    We recommend booking the pick-up at your hotel at least two and a half hours before your return flight departure time.

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  • P - What pick up time should I choose?

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    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

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    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

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    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

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    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

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    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

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    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

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    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

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    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

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    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

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    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

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    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

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    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

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    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

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    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

3 passenger vehicle US$ 103
6 seater vehicle US$ 117.70
7 passenger minibus US$ 123.20

Our customers' reviews

These are genuine reviews written by our customers.

5 out of 582 reviews

10

09 / 24 / 2022

A
Anonymous

United States Minor Outlying Islands

Transfer from hotel to airport, our driver was not just on time, he was early and called as he arrived at the hotel for pickup. Very courteous and helpful.

I travelled with my partner
2

09 / 18 / 2022

U
Uma Devi

Singapore

Extremely BAD! Got in touch with driver as the Immigration clearance was very long. Driver left without sending me message or call. We were left stranded at Munich airport and spent an additional €100 to go to hotel. Sent Civitatis screenshots of my messages to driver. They are not refunding. Made me pay an additional €12, 2 hours before my departure, saying it’s a requirement by service provider. Feel so cheated !!!!

We have confirmed that the driver was punctually at the airport and waited just over an hour from your flight's landing time. As stated on the booking voucher, if it is necessary to wait longer, there is an additional cost.

I travelled with my partner
8

09 / 08 / 2022

A
Anonymous

Chicago, The United States

Driver was late but notified us. Did not come in the airport to greet us.

I travelled with my partner
10

08 / 28 / 2022

K
Kathryn Thompson

United Kingdom

Well we couldn’t quite believe it when a Maserati pulled up.Thought ‘that can’t be for us’ but it was! Gorgeous car, very friendly driver.safe quick trip back to the airport.would definitely recommend!

I travelled with friends
2

08 / 23 / 2022

B
Bill

Austin, United States Minor Outlying Islands

Our flight was delayed 5 hrs so we missed our ride connection. I called them on the only number given with the change in times. I also emailed them with the change more than -2 hrs in advance. They did not relay message to driver. He called us while still in London and we again told him the new ride pick up time. He said we would be charged for missing and he couldn’t help us! Now we’ve told our CV comspsny not to pay . NO Service

We have confirmed that the notice of delay was given with less than three hours notice. Due to this, our team was unable to provide you with another car. When this type of circumstance occurs, we urge customers to complain to their airline.

I travelled with my partner